When you can't pick up, Sarah does. She books the job and texts you the details. $500/month CAD.
Languages
The caller speaks the language they're comfortable with. The job gets booked. You get the summary by SMS in English. You bill it the same way you bill any other ticket.
Every language, one flat price.
No upcharge for Spanish. No add-on for Punjabi. No multilingual surcharge per minute. Every language is included in the $500/month plan.
Caller-led, not menu-led.
No "press 2 for Spanish." Sarah picks up, hears the language, switches. The caller never has to navigate a tree. Or you can ask Sarah to tell your clients that she speaks other languages.
You get the job in English.
SMS summary is always in English: name, address, problem, time window, payment confirmed. You dispatch like you always have.
Live line · she's answering right now
This is the same Safigo voice that will answer your customers. Ask her about pricing, languages, or whether she can handle your trade. When you're ready, she sets you up on the same call. The demo is the product.
No sign-up. No spam. We don't see your number unless you give it to her. Free to test.
Built for the work you do
She knows plumbing. So she sounds like she does.
Pre-trained on the calls plumbers actually get. She asks the right follow-up questions, captures the right details, and flags the right emergencies, all in plumber language.
Drips, clogs, running toilets.
Tank leaks, no hot water, replacements.
Renos, basement suites, new builds.
Burst pipes, sewage backups, gas smells.
Why this matters
Every missed call is $5,000 walking away.
It's 7pm on a Tuesday. You're under a sink. The phone rings. It hits voicemail.
85% of those callers will not call you back. They scroll to the next plumber on Google and book him instead.
Most plumbers we talk to don't realize: that one missed call wasn't a $300 service ticket. It was a homeowner who would've hired you 4–7 times over the next decade. That's $2,500+ in lifetime value, every voicemail.
27% of plumber calls go unanswered · Invoca, 2025The math, plainly
A typical week, with and without us.
Without Safigo
With Safigo
What she actually sounds like
A real call, start to finish.
This is a real example transcript from our line. Sarah greets the caller using your shop name, captures the address, flags the urgency, and books the appointment. The whole call takes 90 seconds.
You don't hear it happen. You get a text when it ends.
Tuesday Plumbing & Drain · live call
Sarah · AI Receptionist
"Tuesday Plumbing, this is Sarah. How can I help you?"
Caller
"Hi, my hot water tank is leaking. There's water all over the basement floor."
Sarah
"Oh no, I'm so sorry. That's stressful. Have you been able to shut off the water to the tank yet?"
Caller
"Yeah, I shut the valve. It stopped."
Sarah
"Good. You did the right thing. Joe can be there within two hours. What's the address, and can I get a number to text you the ETA?"
Caller
"It's 1247 Maple Crescent, North Van. 778-555-2104."
Sarah
"Perfect. I've booked you in for 12:30 PM today. Joe will text you when he's 20 minutes out. Anything else?"
How it works
A real receptionist, without the overhead.
You answer first; she's the safety net. After 4 rings (or when you tap decline), she takes the call. Friendly, calm, greets them with your shop name. Books the job, captures the address, flags the urgency.
"Running 30 min late." She texts the customer for you. "Don't book Saturdays." Done. "Tell him I need a parking spot." Done.
Every call ends with an SMS to you: who, what, where, when. No app to learn. No portal. Just texts.
Sarah · Reception
+1 (604) 800-5638
Run your own numbers
Watch what voicemail costs you.
Solo plumbers average 25–40. A busy shop hits 60+.
Service call $150–300 · repair $300–800 · install $1,500+. Mix-weighted: $400.
Most homeowners hire the same plumber 4–7 times over a decade.
Voicemail tax
27% miss rate (Invoca) × 85% never-call-back (CallRail).
$0/week
Annualized: $0.
In lifetime value: $0 walks out the door every week.
What plumbers tell us
Real shops. Real dollars.
"I made the $500 back in the first three days. I was missing 5–6 calls a day and didn't even realize it."
Mike D.
Solo plumber · Burnaby
"My wife stopped yelling at me about answering the phone at dinner. That alone was worth it."
Vitor D.
Plumbing & gas · Surrey
"Sounds like a real person. Customers don't know it's AI. I tested by calling. Even I almost didn't know."
Rose C.
SME owner · Coquitlam
Pricing
Two plans. Same product.
Plug & Play for Plumbers
Solo plumber, one number, one truck.
+ $100 CAD one-time setup · live within 2 days
Built for you · Multi
Multiple plumbers, multiple lines, multiple locations.
+ $2,000 CAD setup minimum · live in 10 business days
All prices in Canadian dollars (CAD). Setup minimum on Multi may scale higher with routing complexity. US pricing coming as we expand south of the border.
Use Safigo Reception for 60 days. If the SMS notifications and booked jobs don't add up to more than you paid us, call our line. We'll give you 50% off for one month. No forms, no friction. We're a small business; we believe a tool should pay for itself.
FAQ
Yes. Reception books jobs in English, Spanish, Portuguese, Mandarin, Punjabi, Hindi, Vietnamese, Ukrainian, Tagalog, French, and Arabic at no extra cost. The caller speaks their language; you get the job summary by SMS in English. Every language is included flat in the $500/month plan. No upcharge, no add-on tiers, no per-minute multilingual surcharge the way other answering services bill.
Most don't. Sarah's voice is calm and friendly. She pauses, says "mm-hmm," asks clarifying questions like a real receptionist. We do disclose recording on every call (CRTC requirement in Canada) but not that she's AI. About 1 in 30 callers asks. We tell them honestly if asked.
Every call ends with an SMS to you. If something looks off, you can text her back. "Don't book that one" or "call them back, I want to talk to them myself." She fixes it. We also review every flagged call ourselves in the first 30 days.
No, and we won't ask you to. You keep your number. Calls forward to our line only when you can't pick up. Never when you can. You stay first in your own queue.
Multi-phone runs on the Built for you · Multi plan: $2,000 CAD setup minimum + $1,000/mo CAD with 1,000 minutes included. Same plumber-trained AI, same emergency-flagging, plus routing rules across your lines (ring order, business hours per number, after-hours handoff, dispatch between trucks). Setup is 10 business days because we run the simulated calls per line so each number is tested before it goes live. The setup minimum scales up if your routing is complex. Solo plumbers stay on the $500/mo plan.
Yes. She flags burst pipes, gas smells, sewage backups, and no-water situations as EMERGENCY when she texts you, so you know to call back fast. You can also tell her "always call me directly for emergencies" and she'll patch them through live.
Ten minutes on the call to walk through your shop name, service area, hours and rates. We confirm the summary by SMS, run a quick test pass on the line, then she's live within 2 days.
Call us. We turn it off the same day. No contracts, no termination fees. We don't refund the month you've already paid, but you keep using her until it ends. If she hasn't earned her keep in 60 days, the 60-day guarantee above kicks in instead.
Yes. Bilingual EN/FR by default. We're Canadian. She handles francophone callers in Vancouver too. She also books jobs in Spanish, Portuguese, Mandarin, Punjabi, Hindi, Vietnamese, Ukrainian, Tagalog, and Arabic at no extra cost. See the multi-language section above for details.
Reach us the way you reach anyone. Call, text, or email. The same number does it all. The voice that answers is the voice that will answer your customers.
24/7 · CRTC-compliant recording disclosure · 60-day ROI guarantee